Messaging

For many organizations, managing and delivering the knowledge contained within documents is difficult or impossible due to technological disparity. Conventional approaches to knowledge management work within the constraints of disparate platforms, applications, and output devices, and fail to address technological disparity.

Email is the primary communication system and file transport mechanism used in organizations of all sizes. Email systems generate enormous amounts of content that must be preserved for a variety of reasons, including: -Compliance with local, state, federal and international statutory requirements - Electronic discovery requirements and best practices - Knowledge management applications - Disaster recovery and business continuity

Microsoft Exchange Server has been a crucial technological breakthrough in advanced corporate communication systems. Companies who utilize an enterprise-class email server like Exchange believe that email is mission critical, and value the productivity it enables. But an in-house migration to Exchange 2007 from an earlier version of Exchange or another email program will not be an easy task. Complexity, time and cost issues loom large over the IT department and are causing IT directors to search for an alternative solution.

Email is one of the most critical applications in use in business today: it is embedded in many business workflows, it is used by engineers to inform them of infrastructure issues and it is used to communicate with customers and business partners. In short, the modern organization has email at the heart of its communications and business processes. This makes it critical to minimize both the downtime and loss of email upon the outset of a business continuity event.

Anyone who attempts personalized B2B marketing is pestered by a niggling problem. It requires us to get everything “right,” but what’s “right” is relative to the individual business buyer in question.

Collaboration has evolved significantly over the past five years from sliding your chair over to the next desk to consult with a co-worker to setting up a virtual conference call with your colleagues located in multiple countries across the world.

Do you have policies and plans in place to meet your user’s needs while keeping those devices—and your company’s sensitive information—secure?

Ce rapport souligne les gains de performance obtenus par les entreprises qui font de la discussion instantanée un élément clé dans leurs interactions avec les clients.

LivePerson’s forced migration to the LiveEngage platform has businesses like yours re-examining their live chat options. Given the painful relationship they’ve endured for years with LivePerson, many customers are wary, and they want to make sure that they make the right move. BoldChat is working with a number of former LivePerson customers who came to us looking for a true partner – one that not only wants to earn their business, but to continue earning it every day. What they’re getting in return is much more.

Electronic signatures are transforming the way companies do business. Reducing time and room for error, e-signatures have improved workflows across the business. Even better, implementing e-signatures into existing processes is easier than you think!

Studies show mobile consumers look at their phones an average of 1,500 times each week and spend 177 minutes on their phone each day. With every swipe, tap, and zoom, iCustomers are learning to expect that every business look, feel, and act just like their favorite mobile app. What’s a marketer to do?

Security is a top priority at Citrix. This whitepaper is meant to delve into the technical details of the security around the Citrix XenMobile solution and each of its components. Details include how Citrix implements secure mobile device management, mobile application management, mobile content management and more

Learn how XenMobile uses EMM to enable BYOD and CYOD/COPE mobility programs without impacting user experience, and without inflating costs or introducing security risks.

While enterprise mobility brings opportunity for your users and organization, it also invites risk. Organizations can use this white paper as a mobile security framework and a checklist for evaluating enterprise mobility vendors.

Citrix XenMobile and Citrix ShareFile meet the complex needs of your mobile workforce with a complete, integrated and secure enterprise mobility solution—with a consumer-like experience people love. Both products are included in XenMobile Enterprise.

As organizations embrace smartphones, tablets and mobile applications, they are moving beyond simply providing mobile email and browser capability to offering mobile access to Windows-based and other corporate applications.

This guide covers a step-by-step outline to help you deploy Google Analytics Enhanced Ecommerce via Google Tag Manager.

Learn how telemarketing places quality content in the hands of qualified decision makers in real time.

Hospitals and health systems around the globe are looking at everything from tighter supply controls to energy efficiency initiatives as ways to cut costs and save money. Another avenue being evaluated more closely is communications.

A true integrated video collaboration solution should be able to connect disparate environments and provide a high quality and simple experience for users. Such a unified solution, when integrated into an intuitive, foolproof workflow for multipoint video collaboration, has the potential to transform the culture of video collaboration and realize highly leveraged end-to end group collaboration.

Learn why cloud adoption for Unified Communications is becoming increasingly popular, and find out how to leverage the benefits of the cloud for your organization to meet your strategic goals.

This report lays out the opportunities to use mobile messaging as well as how to use the IDEA cycle to identify the most important moments and tactics so you can use messaging to its full potential.

This white paper shows how board portals can help directors and company secretaries be more effective and secure in how they communicate.

Download this whitepaper to understand the importance of creating relevant push messaging that engages rather than alienates your users.

In today’s global economy, innovation matters. For teams to innovate rapidly and with great frequency, they must be able to clearly communicate and closely collaborate.