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Service Management

The term Service Management is most widely used as the component of Operations Support Systems responsible for service delivery, such as order management, inventory management, provisioning and activation, network topology management and maintenance, and stability/performance diagnostics of communication service providers and their networks. A service management system automates manual operations of the network, delivery services, and support, making these areas more efficient and error-free.
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White Paper Published By: CA Technologies     Published Date: Oct 22, 2014
How CA Cloud Service Management Speeds Deployment and Time to Value.
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cloud service management, speed up deployment, ca cloud service management, accelerate time to value, web service management
    
CA Technologies
White Paper Published By: CA Technologies     Published Date: Oct 22, 2014
How CA Cloud Service Management Speeds Deployment and Time to Value.
Tags : 
cloud service management, speed up deployment, ca cloud service management, accelerate time to value, web service security
    
CA Technologies
White Paper Published By: CA Technologies     Published Date: Oct 22, 2014
How CA Cloud Service Management Speeds Deployment and Time to Value.
Tags : 
cloud service management, speed up deployment, ca cloud service management, accelerate time to value, web services
    
CA Technologies
White Paper Published By: Symantec     Published Date: Oct 20, 2014
Symantec ApplicationHA helps you create a resilient VMware environment to deliver effective business services to your end users with virtual machine restart as well as application level monitoring and restart. ApplicationHA is fully compatible with your existing tools such as VMware High Availability, vMotion, FT, DRS and SRM.
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symantec, vmware, business applications, apm, virtualization
    
Symantec
White Paper Published By: IBM     Published Date: Oct 10, 2014
Get the essentials about agile testing and service virtualization from several different perspectives – get an analyst’s take from Diego Lo Giudice of Forrester Research on how to remove agile testing bottlenecks and ways to calculate your potential return on investment for Service Virtualization
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ibm, virtualization, service virtualization, service components, deploying service
    
IBM
White Paper Published By: IBM     Published Date: Oct 10, 2014
Delivering applications that meet the needs of the business can be a challenge in a complex business climate that is constantly changing. Diverse, multiple heterogeneous environments are the norm, all of which must be maintained and deployed. Multiple tools and technologies connect, support and create work.
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ibm, software delivery, collaborative platform, investments, application delivery
    
IBM
White Paper Published By: IBM     Published Date: Oct 10, 2014
Continuous engineering is explained in easy to understand terms in this Dummies book, appropriate for all levels of product and systems development stakeholders.
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ibm, continuous engineering, product designs, engineering resources, corralling complexity
    
IBM
White Paper Published By: JumpCloud     Published Date: Sep 29, 2014
Using Gmail? Still have Active Directory? Learn how to move your user directory to the cloud.
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ldap, active directory, user management, idaas, iam
    
JumpCloud
White Paper Published By: xMatters     Published Date: Sep 22, 2014
When it comes to data breaches and service outages, it’s no longer a question of if but when. Governments worldwide increasingly have new laws, pending legislation, privacy regulations and “strong suggestions” for protecting sensitive information and taking action when breaches or service outages occur. Get the Complimentary White Paper and learn how you need to prepare for these new laws and more. The white paper examines current regional legislation and how you can implement communication best practices for maintaining transparency and trust in the face of consumer-facing service disruptions.
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communication, best practices, data, breaches, enterprise
    
xMatters
White Paper Published By: Lenovo     Published Date: Sep 16, 2014
Renewed interest in Virtualized Desktop Infrastructure (VDI) comes largely from the need to solve mobility and BYOD demands. Though traditional VDI vendors bring their own solutions to market, isn’t it time to consider smarter alternatives? By focusing on where VDI excels, where it falls short, and where web and cloud services can be most compatible, agencies can take a smarter approach to these difficult decisions. See the tradeoffs in plain English, and learn why more agencies are taking notice to emerging cloud technologies through this exclusive executive summary.
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vdi, cloud alternatives, byod demands, emerging web technologies, business intelligence
    
Lenovo
White Paper Published By: IBM     Published Date: Sep 15, 2014
This white paper highlights how a real world FIS client’s utilization of IBM FlashSystem together with the FIS Profile® banking solution1 yielded dramatic performance improvements, truly accelerating the pace of global banking. This client has been an FIS outsourcing client for 14+ years and counting.
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global banking, banking solutions, fis outsourcing, banking information technology, flash technology
    
IBM
Webinar Published By: TeamQuest     Published Date: Sep 05, 2014
Verizon Wireless uses TeamQuest software to prove a need before purchasing hardware, to plan for peak demands, and to monitor performance on a daily basis
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business activity monitoring, business intelligence, project management, service management
    
TeamQuest
Webinar Published By: TeamQuest     Published Date: Sep 05, 2014
TeamQuest Director of Market Development Dave Wagner and Chris Lynn, Safeway's Capacity Manager and Performance Analyst, cover the application of automatic, exception-oriented analytics to a wide variety of IT and business metrics in order to simultaneously optimize service performance and IT cost. Multiple conceptual approaches are shared, including pros and cons. Most of the presentation includes real examples by which Safeway has integrated performance, capacity, business, and power data into an automated optimization process spanning 1000s of servers and virtual servers and their applications.
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automated analytics, automated optimization, it cost, power data, application performance management
    
TeamQuest
Case Study Published By: IBM     Published Date: Aug 28, 2014
IBM value-based archiving solution helps insurer save as much as USD1 million per case.
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value-based archiving, litigation costs, ilg, automated email collection, best practices
    
IBM
White Paper Published By: Riverbed     Published Date: Aug 22, 2014
Businesses rely on SharePoint availability and performance. This infographic shows the impact of SharePoint slowdowns, challenges with delivering SharePoint and recommendations for an effective SharePoint deployment.
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business performance, sharepoint availability, performance, challenges, delivery
    
Riverbed
White Paper Published By: CA Technologies     Published Date: Aug 14, 2014
IT luminaries discuss the major issues impacting DevOps today
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devops, software, training, project management, best practices
    
CA Technologies
White Paper Published By: CA Technologies     Published Date: Jul 16, 2014
This paper provides findings and statistics on users demands and an important list of 5 ways to satisfy both business and user demands for IT Service.
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cloud service management, mobile computing, mobile data systems, customer interaction service, service management
    
CA Technologies
White Paper Published By: CA Technologies     Published Date: Jul 16, 2014
This paper focuses on the changing demands from consumers and how the right IT Management Solution can help.
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it service management, changing consumer demands, consumer experience, byod, saas
    
CA Technologies
White Paper Published By: MEDHOST     Published Date: Jul 03, 2014
Click here to learn more about 7 key questions that can help you choose the best patient portal solution for your facility.
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medhost, yourcommunitycare, patient portal, patient data, patient database
    
MEDHOST
White Paper Published By: CenturyLink Technology Solutions     Published Date: May 22, 2014
Download “Hybrid IT: The Best of All Worlds” now, and learn how hybrid IT is the key to creating an agile infrastructure at your core.
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centurylink, agile infrastructure, hybrid it, fiber optic, network infrastructure
    
CenturyLink Technology Solutions
White Paper Published By: CenturyLink Technology Solutions     Published Date: May 22, 2014
Read “Linedata Launches SaaS-Based Offering and Expands Global Reach with Markets Infrastructure” now, and learn how Linedata partnered with CenturyLink to expand its product offerings and achieve a global presence.
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centurylink, agile it, it infrastructure, network infrastructure, data center
    
CenturyLink Technology Solutions
White Paper Published By: Symantec     Published Date: May 02, 2014
Going without a solid backup and recovery plan for your virtualized data is an unacceptable business risk. Check out this easy-to absorb infographic to learn the five things to look for in a virtual machine backup solution.
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symantec, virtual machine backup, backup safety, backup and recovery, server management
    
Symantec
White Paper Published By: Symantec     Published Date: May 02, 2014
Find out why Symantec was named a “Champion” in virtual backup software.
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symantec, virtual machine backup, backup safety, backup and recovery, server management
    
Symantec
White Paper Published By: Symantec     Published Date: May 02, 2014
How are savvy CIO's conquering these types of challenges? Find out how in this white paper by vExpert, David Davis
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symantec, virtual machine backup, backup safety, backup and recovery, server management
    
Symantec
White Paper Published By: Allscripts     Published Date: May 01, 2014
Virdee Medical, a busy private pediatric practice, traded paper charts for a hosted Allscripts solution in 2010. Now, with the improved efficiencies of Allscripts Professional in a hosted environment, Virdee Medical can focus more intently than ever on providing the highest quality patient care.
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allscripts, virdee medical, ehr, practice management, electronic health record
    
Allscripts
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