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Published By: Spectrum Enterprise     Published Date: Oct 10, 2018
Migrate your organization’s voice service to our cloud with Hosted Voice, a fully managed, comprehensive and customized solution with unified communication and collaboration features. Our solutions include full technical support and best-in-class IP based phones.
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Spectrum Enterprise
Published By: BigCommerce     Published Date: Oct 16, 2018
Businesses who have lived through the evolution of the digital age are well aware that we’ve experienced a generational shift in technology. The rise of software as a service (SaaS), cloud, mobile, big data, the Internet of Things (IoT), social media, and other technologies have disrupted industries and changed customers’ expectations. In our always-on, buy anything anywhere world, customers want their shopping experiences to be personalized, dynamic, and convenient. As a result, many businesses are trying to reinvent themselves. Success in a fast-paced economy depends on continually adapting and innovating. Companies have to move quickly to keep up; there’s no time for disjointed technologies and old systems that don’t serve the customer-obsessed mentality needed to thrive in the digital age.
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BigCommerce
Published By: Red Hat     Published Date: Aug 22, 2018
What does a digital transformation look like? It varies from organization to organization, of course, since they have invested in countless systems and applications over the years. Digital transformation consists of building new applications and next-generation architectures on today’s open standards, using on-demand resources. For many organizations, digital transformation also means optimizing existing systems and application resources – integrating, replacing, or abstracting key pieces of their infrastructures into services.
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Red Hat
Published By: Red Hat     Published Date: Aug 22, 2018
In the emerging digital enterprise, there’s a good chance some application development will be taking place outside the information technology department. It’s not that the role of IT is in any way being diminished – in fact, IT managers are getting busier than ever, overseeing the technology strategies of their enterprises. Rather, the pieces are in place for business users to build and configure the essential business applications they need, on a self-service basis, with minimal or no involvement of their IT departments. As the world moves deeper into an era of ongoing disruption from digital players – be they startups, or teams within established enterprises – technology has become an essential part of every job, from the boardroom to the boiler room. Accordingly, the discipline of IT is no longer confined to the data center or development shop. Many business managers and professionals are building, launching or downloading their own applications to achieve productivity and respond
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Red Hat
Published By: Akamai Technologies     Published Date: Oct 02, 2018
Ponemon Institute’s Asia-Pacific report details the prevalence of and consequences associated with web application attacks and denial of service (DoS) attacks. More than 500 IT and IT security professionals in Asia-Pacific shared the experiences of their organizations with these types of cyberattacks. The report provides a clear breakdown of specific costs by category for web application attacks and DoS. You’ll also see the security technologies the organizations are using to try to stop DDoS attacks and web application attacks, the rated effectiveness of each technology, and the barriers organizations in Asia-Pacific face in achieving effective protection.
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Akamai Technologies
Published By: Akamai Technologies     Published Date: Oct 02, 2018
"Customer relationships begin with trust. When customers entrust your organization with their sensitive financial and personal information, not only do they expect you to keep it safe, but they also demand the same fast, convenient online experiences they’ve become accustomed to over web and mobile devices. This new e-book provides guidance on how financial institutions can meet and exceed these expectations, while also reaping bottom-line rewards, by mastering security, trust, and digital experience. You’ll learn about: - What makes your new millennial customers tick - How to stay competitive in a rapidly evolving digital market - Real-world takeaways and success stories"
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Akamai Technologies
Published By: Akamai Technologies     Published Date: Oct 02, 2018
Ponemon Institute’s Asia-Pacific report details the prevalence of and consequences associated with web application attacks and denial of service (DoS) attacks. More than 500 IT and IT security professionals in Asia-Pacific shared the experiences of their organizations with these types of cyberattacks. The report provides a clear breakdown of specific costs by category for web application attacks and DoS. You’ll also see the security technologies the organizations are using to try to stop DDoS attacks and web application attacks, the rated effectiveness of each technology, and the barriers organizations in Asia-Pacific face in achieving effective protection.
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Akamai Technologies
Published By: Akamai Technologies     Published Date: Oct 02, 2018
"Customer relationships begin with trust. When customers entrust your organization with their sensitive financial and personal information, not only do they expect you to keep it safe, but they also demand the same fast, convenient online experiences they’ve become accustomed to over web and mobile devices. This new e-book provides guidance on how financial institutions can meet and exceed these expectations, while also reaping bottom-line rewards, by mastering security, trust, and digital experience. You’ll learn about: - What makes your new millennial customers tick - How to stay competitive in a rapidly evolving digital market - Real-world takeaways and success stories"
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Akamai Technologies
Published By: Akamai Technologies     Published Date: Oct 02, 2018
Ponemon Institute’s Asia-Pacific report details the prevalence of and consequences associated with web application attacks and denial of service (DoS) attacks. More than 500 IT and IT security professionals in Asia-Pacific shared the experiences of their organizations with these types of cyberattacks. The report provides a clear breakdown of specific costs by category for web application attacks and DoS. You’ll also see the security technologies the organizations are using to try to stop DDoS attacks and web application attacks, the rated effectiveness of each technology, and the barriers organizations in Asia-Pacific face in achieving effective protection.
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Akamai Technologies
Published By: Akamai Technologies     Published Date: Oct 02, 2018
Ponemon Institute’s Asia-Pacific report details the prevalence of and consequences associated with web application attacks and denial of service (DoS) attacks. More than 500 IT and IT security professionals in Asia-Pacific shared the experiences of their organizations with these types of cyberattacks. The report provides a clear breakdown of specific costs by category for web application attacks and DoS. You’ll also see the security technologies the organizations are using to try to stop DDoS attacks and web application attacks, the rated effectiveness of each technology, and the barriers organizations in Asia-Pacific face in achieving effective protection.
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Akamai Technologies
Published By: Akamai Technologies     Published Date: Oct 02, 2018
"Customer relationships begin with trust. When customers entrust your organization with their sensitive financial and personal information, not only do they expect you to keep it safe, but they also demand the same fast, convenient online experiences they’ve become accustomed to over web and mobile devices. This new e-book provides guidance on how financial institutions can meet and exceed these expectations, while also reaping bottom-line rewards, by mastering security, trust, and digital experience. You’ll learn about: - What makes your new millennial customers tick - How to stay competitive in a rapidly evolving digital market - Real-world takeaways and success stories"
Tags : 
    
Akamai Technologies
Published By: Akamai Technologies     Published Date: Oct 02, 2018
Ponemon Institute’s Asia-Pacific report details the prevalence of and consequences associated with web application attacks and denial of service (DoS) attacks. More than 500 IT and IT security professionals in Asia-Pacific shared the experiences of their organizations with these types of cyberattacks. The report provides a clear breakdown of specific costs by category for web application attacks and DoS. You’ll also see the security technologies the organizations are using to try to stop DDoS attacks and web application attacks, the rated effectiveness of each technology, and the barriers organizations in Asia-Pacific face in achieving effective protection.
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Akamai Technologies
Published By: Akamai Technologies     Published Date: Oct 02, 2018
"Customer relationships begin with trust. When customers entrust your organization with their sensitive financial and personal information, not only do they expect you to keep it safe, but they also demand the same fast, convenient online experiences they’ve become accustomed to over web and mobile devices. This new e-book provides guidance on how financial institutions can meet and exceed these expectations, while also reaping bottom-line rewards, by mastering security, trust, and digital experience. You’ll learn about: - What makes your new millennial customers tick - How to stay competitive in a rapidly evolving digital market - Real-world takeaways and success stories"
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Akamai Technologies
Published By: Zendesk Ltd     Published Date: Sep 11, 2018
Customers have caught on that support interactions are getting better. When they reach out, they’ve come to expect an instant response that says “we’re here for you”. When they want information, it’s expected to be accurate, up-to-date, and easily accessible. Essentially, they come to expect efficiency during support interactions. As a result, businesses are becoming more cognizant of their self- service offerings. Customers want to be left feeling empowered; it’s even better when they can do so on their own. Self-service saves time for agents, cuts down on organizational costs, and leaves the customer with a positive outlook of a brand. This eBook delves into how AI can enhance your customer self-service offerings with automatically-generated knowledge bases, content cues for your service agents, and chatbots.
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customer service, customer experience, artificial intelligence, chatbots, self-service
    
Zendesk Ltd
Published By: Zendesk Ltd     Published Date: Sep 11, 2018
As companies increasingly look to provide a better experience for customers, offering support across multiple channels is becoming more popular than ever. According to the Aberdeen Group, companies doubled the number of channels they use to interact with customers between 2012 and 2017. But there’s a difference between providing support on a few channels and delivering a truly integrated omnichannel solution. Using the Zendesk Benchmark, our crowd-sourced index of customer service interactions from 45,000 participating organizations across 140 countries, we examined why companies are going omnichannel and what sets the companies using Zendesk for omnichannel support apart from everyone else.
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Zendesk Ltd
Published By: Atlantic Broadband Business     Published Date: Jul 30, 2018
From professional services and hospitality to healthcare and retail, businesses thrive when they have fast, reliable Internet connections. You need reliable connections to send sales transactions, upload files, transmit payroll data, and take advantage of cloud-based applications for sales, finance, and shipping. Then remember all of the different devices in your office – like mobile phones, wearables, tablets, and even desktop phones – and the need becomes even greater.
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atlantic broadband, transmit, data, payroll, cloud, data
    
Atlantic Broadband Business
Published By: Workday France     Published Date: Sep 27, 2018
Explorez les stratégies mises en place par les entreprises pour gérer le changement dans ce rapport Harvard Business Review Analytic Services, sponsorisé par Workday. Découvrez comment les entreprises utilisent un système Cloud Finance et RH unifié pour prendre des décisions basées sur des données, améliorer la collaboration et développer des méthodes de planification alliant visibilité, vitesse et précision.
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Workday France
Published By: Oracle Linux     Published Date: Oct 24, 2018
Cloud has become a crucial foundation for digital transformation (DX) initiatives and is shaping the IT strategy of enterprises today. Companies are extending their IT infrastructure into the cloud for running business-critical applications, developing new applications, and delivering new cloud-based services.
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Oracle Linux
Published By: Workday DACH     Published Date: Oct 04, 2018
Shared Services im Personalwesen (Human Resources Shared Services (HRSS)) sind nicht neu. Einem vor Kurzem im HR Magazine1 erschienenen Artikel zufolge nutzen drei Viertel der Fortune-500-Unternehmen Shared Services für eine oder mehrere Unternehmensaufgaben. Nach einer aktuellen Studie von PWC2 erreichten 89 Prozent aller Unternehmen, die HRSS einsetzen, ihre im Hinblick auf Kosteneinsparungen gesteckten Ziele.
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workday, workday technology, digital strategy
    
Workday DACH
Published By: VMware     Published Date: Oct 02, 2018
VMware surveyed approximately 200 senior IT leaders at enterprise, commercial, and SMB organizations worldwide to shed light on the evolving role of IT. In the face of increased pressures, IT oganizations are needing to accelerate development and delivery of applications that power faster time-to-market for the business. In this paper, we chart the progress of CIOs, CTOs and other IT leaders and discuss the top challenges they face in building more nimble, responsive organizations to support their business objectives. We also show how data centre modernization can help organizations deliver the agility required to meet ever-increasing demands for faster innovation through a flexible, service-oriented IT model that employs both private and public clouds. Submit the form to discover the access this latest paper and set the pace in today’s digital economy.
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VMware
Published By: Cognizant     Published Date: Oct 23, 2018
As financial services firms embrace digital, they need business assurance strategies that extend conventional quality assurance methods to address the nuances of emerging technologies such as blockchain and advanced artificial intelligence (AI). At the same time, they also need assurance that their strategies can accommodate changes in the ever-shifting regulatory landscape wrought by the acceleration of digital within the core of their businesses. This white paper explores how financial firms can excel in digital by holistically addressing the quality of business processes built on disruptive technologies while assuring compliance to regulations.
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cognizant, finance, digital
    
Cognizant
Published By: Cognizant     Published Date: Oct 23, 2018
In the last few years, a wave of digital technologies changed the banking landscape - social/ mobile altered the way banks engage with customers, analytics enabled hyper personalized offerings by making sense of large datasets, Cloud technologies shifted the computing paradigm from CapEx to OpEx, enabling delivery of business processes as services from third-party platforms. Now, a second wave of disruption is set to drive even more profound changes - including robotic process automation (RPA), AI, IOT instrumentation, blockchain distributed ledger and shared infrastructure, and open banking platforms controlled by application programming interfaces (API). As these technologies become commercialized, and demand increases for digitally-enabled services, we will see unprecedented disruption, as non-traditional banks and fintechs rush into all segments of the banking space. This whitepaper examines key considerations for banks as they explore value in the emerging Digital 2.0 world.
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cognizant, banking, digital
    
Cognizant
Published By: Cognizant     Published Date: Oct 23, 2018
A group of emerging technologies is rapidly creating numerous opportunities for life sciences companies to improve productivity, enhance patient care and ensure regulatory compliance. These technologies include robotic process automation (RPA), artificial intelligence (AI), machine learning (ML), blockchain, the Internet of Things (IoT), 3-D printing and augmented reality/ virtual reality (AR/ VR). This whitepaper presents a preview of five pivotal technology trends remaking the life sciences industry: AI and automation, human augmentation, edge analytics/ processing, data ownership and protection, and the intermingling of products and services.
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cognizant, life sciences, patient care
    
Cognizant
Published By: Google     Published Date: Oct 26, 2018
The Internet of Things is growing fast: By 2025, IoT devices will transmit an estimated 90 zettabytes of data to their intended targets, according to IDC. Armed with information, businesses can revolutionise everything from fraud detection to customer service. But first, they need an architecture that supports real-time analytics so they can gain actionable insights from their IoT data. Read the complete report sponsored by Google Cloud, and learn how to mitigate key IoT-related challenges.
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Google
Published By: Workday UK     Published Date: Sep 18, 2018
Explore the strategies companies are pursuing to manage change in this Workday-sponsored Harvard Business Review Analytic Services report. See how organisations use a single cloud-based system for finance and HR to create data-led decision-making, support C-suite collaboration, and develop planning methods with better insight, accuracy, and speed.
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Workday UK
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