it trends

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Published By: Microsoft     Published Date: Oct 12, 2017
Customers expect more from brands when it comes to convenience, resolution times, and agent expertise. Evolving customer preferences are tightly linked to innovations in digital technology, and brands must embrace both in order to keep pace with heightened expectations. The good news is that brands that can deliver on expectations are rewarded with higher rates of customer retention and loyalty. The Microsoft 2017 State of Global Customer Service survey polled 5,000 people from Brazil, Germany, Japan, the United Kingdom and the United States. We continue to find commonalities along with distinct differences between locals. And though people in all age groups are embracing new digital trends, millennials especially are shaping the way brands need to think about the future of customer service engagement.
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customer service, customer loyalty, digital trends, multiple channels, microsoft
    
Microsoft
Published By: Group M_IBM Q1'18     Published Date: Jan 16, 2018
Are you up-to-speed with the latest trends in mobile and Internet of Things (IoT) application security testing? Our recent Ponemon Institute study reveals key findings about organizations' ability to protect their mobile and IoT apps. Read our report to learn how well you stack up against your peers in securing your most critical mobile and IoT applications.
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iot, ponemon institute, mobile application security, application security
    
Group M_IBM Q1'18
Published By: Group M_IBM Q1'18     Published Date: Jan 16, 2018
IBM retained its position as a "Leader" in the 2017 Gartner Magic Quadrant for Application Security Testing. Read our complimentary version of the Gartner report to learn: Critical trends in the Application Security Testing market. Why IBM maintained a Leadership position in a report that spanned 18 Application Security vendors. Detailed criteria that determine how all of the vendors are positioned in the Magic Quadrant.
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ibm, application security, gartner, application security testing
    
Group M_IBM Q1'18
Published By: Group M_IBM Q1'18     Published Date: Dec 21, 2017
More so than ever before, agility matters. A shifting competitive landscape along with heightened customer demands, technological transformations, digital disruptions and a host of other trends, combine to create distinct challenges for business operations executives. Achieving and maintaining a competitive edge in this climate requires an advanced framework for pivoting whenever needed—with minimal cost, maximum efficiency and optimal outcomes. The question for every enterprise in the current environment: Do we have the required agility to drive decision-making capabilities that will continuously sharpen our competitive edge?
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operational agility, technological transformations, digital disruptions, decision management
    
Group M_IBM Q1'18
Published By: Oracle OMC     Published Date: Nov 30, 2017
It’s no secret that Account Based Marketing (ABM) has emerged as one of the most buzzed about trends within the B2B marketing world. As ABM evolves from a new, cutting edge tactic into a well known, trusted strategy, some B2B marketers are knee deep within their ABM journey, while others are still in the discovery process, searching for a better understanding before seeking buy-in. Among the array of questions that these marketers have, many are wondering: just how essential is Account Based Marketing to my organization’s success? What challenges are my peers facing when leveraging ABM? How is ROI from ABM being measured? How much success are my peers achieving? And looking ahead, how will ABM fit in the B2B marketing landscape? To better understand these questions, Argyle Executive Forum, in partnership with Oracle Marketing Cloud, surveyed leading B2B CMOs and marketing executives across the U.S. to better understand how they’re incorporating ABM into their marketing strategies, wha
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Oracle OMC
Published By: HireVue     Published Date: Feb 09, 2018
Speed is the hallmark of the digital age. E-commerce has grown by double-digits since 2010,¹ spurred by the expansion of quick delivery. The healthcare industry, buoyed by online diagnostic tools and patient analytics, has been experiencing record-breaking growth.² And on-demand online learning is experiencing its 13th consecutive year of growth.³ These trends are not unique. “Digital disruption” is no longer a futurist’s fantasy, it is happening now. Yet talent acquisition lags feebly behind. It takes an average of 43 days for a US company to fill an open position, up from 33 in 2010. That’s right- filling empty positions takes companies longer than ever before, in spite of technological progress. The pace of business is speeding up, but HR is actually slowing down. Nearly every major industry has leveraged digital transformation to their advantage and reaped massive rewards- why not HR?
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HireVue
Published By: Cornerstone OnDemand     Published Date: Feb 05, 2018
We have a world of technology at our fingertips, but is it actually leading to stronger, more agile organisations? How do these new tools serve as the catalysts for more productivity and greater executions of companies’ larger marketplace ambitions? In the brief "4 Trends Redefining Performance Management,” we cover: 1. Embracing the Digital Transformation 2. Rethinking Performance Management 3. Rising Employee Engagement 4. Business Insights Download the brief to learn how you can expand HR's role in boosting company success.
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Cornerstone OnDemand
Published By: Coyote Point Systems     Published Date: Sep 02, 2010
At a projected market of over $4B by 2010 (Goldman Sachs), virtualizationhas firmly established itself as one of the most importanttrends in Information Technology. Virtualization is expectedto have a broad influence on the way IT manages infrastructure.Major areas of impact include capital expenditure and ongoingcosts, application deployment, green computing, and storage.
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coyote point, adc, buyer's guide, web applications, server load, server hardware, networking, virtualized network
    
Coyote Point Systems
Published By: Snowflake     Published Date: Jan 25, 2018
If you’re considering your first or next data warehouse, this complimentary eBook explains the cloud data warehouse and how it compares to other data platforms. Download Cloud Data warehouse for Dummies and learn how to get the most out of your data. Highlights include: What a cloud data warehouse is Trends that brought about the adoption of cloud data warehousing How the cloud data warehouse compares to traditional and noSQL offerings How to evaluate different cloud data warehouse solutions Tips for choosing a cloud data warehouse
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Snowflake
Published By: Pitney Bowes     Published Date: Dec 11, 2008
This White Paper, sponsored by Pitney Bowes Marketing Solutions, a leading provider of web-based co-op marketing tools, examines the trends and challenges faced by companies looking to achieve more business growth from their trade marketing efforts.
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pitney bowes, co-op marketing tools, trade marketing, program controls, marketing funds management, market development funds, business development funds
    
Pitney Bowes
Published By: Dell PC Lifecycle     Published Date: Feb 13, 2018
Die Auseinandersetzung mit den Kosten und der Komplexität der PC-Verwaltung lässt der IT-Abteilung wenig Zeit für Innovationen. Sich rasant entwickelnde Technologien und Geschäftsanforderungen bedeuten weniger Möglichkeiten, um neue Trends zu nutzen, die die Art und Weise verändern, in der Technologie bereitgestellt und genutzt wird. Darüber hinaus lässt sich Hardwaretechnologie nicht endlos nutzen. Sie hat einen Lebenszyklus mit einem bestimmten Anfang und einem bestimmten Ende hinsichtlich Produktivität und Nutzen. Die IT-Abteilung ist mit der Optimierung des PC-Lebenszyklus beschäftigt, während sie strategische Innovationen für ihr Unternehmen vorantreibt. Intel Inside®. Leistungsstark & effizient Outside. Learn more about Dell solutions powered by Intel®.
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optimieren, lebenszyklus, dell, intel
    
Dell PC Lifecycle
Published By: Cisco EMEA Tier 3 ABM     Published Date: Dec 13, 2017
Cisco Meraki MS switches are 100% cloud-managed and can be fully configured from any Internet-accessible location before ever being powered on. Simply add the switch serial number (or order number for large deployments) to your network using the Meraki web-based dashboard. Once added, the switch is fully configurable. When the switch is first powered on and connected to the Internet, it will pull its settings from the cloud.
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configuration, zero touch, deployment, ports, bandwidth, wire security, trends
    
Cisco EMEA Tier 3 ABM
Published By: SAP     Published Date: Nov 17, 2016
Culture has become one of the most important business topics of 2016. CEOs and HR leaders now recognize that culture drives people's behavior, innovation, and customer service: 82 percent of survey respondents believe that "culture is a potential competitive advantage." Knowing that leadership behavior and reward systems directly impact organizational performance, customer service, employee engagement, and retention, leading companies are using data and behavioral information to manage and influence their culture.
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sap, human resources, employee, deloitte, culture
    
SAP
Published By: Veritas     Published Date: Sep 30, 2016
Read this paper to keep up with the latest trends and learn eight tips to maximize the value of your data protection investment, so you can free up resources to innovate and create business value.
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Veritas
Published By: Veritas     Published Date: Sep 30, 2016
This paper provides a structured approach to assessing the advantages of the appliance model. It summarizes the trends that have made modernizing backup and recovery an urgent priority, the key requirements for solution offerings, and the unique capabilities of Veritas NetBackup™ Appliances in delivering a simple, complete, and cost-effective solution.
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Veritas
Published By: Veritas     Published Date: Oct 03, 2016
Dieses Paper beschreibt die neuesten Trends und liefert acht Tipps, mit denen Sie den Wert Ihrer Datensicherungsinvestitionen maximieren und Ressourcen für Innovation und Wertschöpfung schaffen können.
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Veritas
Published By: HPE Intel     Published Date: Mar 15, 2016
Led by experienced technology consultants, Hewlett Packard Enterprise Storage Transformation Workshop Service provides a highly interactive, meaningful half day-long session with a customer's IT, business, and executive stakeholders. Using a series of high-quality (slide-free) discussion panels, HPE TS Consulting will facilitate an exploration of data management transformation journey to business-aligned visions, aligning your specific situation and HPE’s experiences over evolutionary trends in Data Management, Transformation to All Flash and End to End Data Protection. HPE consultants will also lead discussions on the potential implications that a data management transformation may present to IT, your storage and backup staff, and your business.
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HPE Intel
Published By: Hewlett Packard Enterprise     Published Date: Aug 07, 2017
Enterprises are at different points in their digital transformation, and IDC recommends working with partners that have strong capabilities in helping assess where enterprises reside in the transformational process. These partners also may have the ability to move the business along that transformational journey
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Nov 06, 2017
This IDC white paper reviews important market trends that have driven a dramatic increase of real world hyperconverged infrastructure deployments. This paper also provides results of in depth interviews and a global IDC survey of SimpliVity customers, many of whom have experienced considerable operational efficiency gains resulting from the use of SimpliVity hyperconverged infrastructure.
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data efficiency, wan optimization, data protection, global scale-out, unified global management, caching and tiering
    
Hewlett Packard Enterprise
Published By: Freshdesk     Published Date: Aug 15, 2016
Every helpdesk agent at every customer support team, anywhere in the world, dreams about Inbox Zero. However as most businesses grows from just a handful of support queries to hundreds of customers chocking the support hotline, they make the mistake of going on a hiring binge to reach that elusive promised land. The only problem? Hiring more support staff may not be the best way to scale up your customer support. This whitepaper talks about how you can scale your customer support without blindly scaling the team, with tips, ideas and insights like: - How to puncture the customer support hot-air balloon - Proactively identifying red flags and overloads - Top 4 things to know before you hire - Monitoring, understanding and reporting support trends - Tips to streamline your support process
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Freshdesk
Published By: Frontier Communications     Published Date: Dec 22, 2016
It is often hard for owners to ensure a business with geographically diverse locations run seamlessly as a unified company. This is especially true as there are a number of trends emerging that complicate the task of running a business that has multiple locations. At the same time, there are technologies and capabilities than can help your business and staff create an integrated work environment. This ebook will examine a variety of solutions that can make it easy for staff to work across all of your business locations, helping to make your business run more efficiently and providing your staff with the tools they need to be more productive.
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Frontier Communications
Published By: Cisco     Published Date: Feb 12, 2016
This whitepaper provides background on cloud contact centers, their advantages and the essential considerations for selecting a vendor. It describes: - Trends surrounding the adoption of cloud contact center technology; - The advantages of selecting a cloud contact center solution; - Key factors to review when selecting a vendor and contact center platform; - Recommendations and a maturity model that businesses can use to develop a cloud contact center roadmap.
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Cisco
Published By: Commvault     Published Date: Jul 06, 2016
Data conversations continue to change as all businesses are trying to figure out today's reality of the move to the cloud, anywhere/anytime computing, and the explosive growth of data. These trends have drastically reshaped the IT industry and data management forever. With continued market innovations in storage, cloud, and hyper-converged infrastructures, there are six key modern IT needs that are increasingly the focus of CIO and technology leaders.
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commvault, modern data protection, data security, storage, cloud, hyper converged infrastructures, access and collaboration, new recovery mandates
    
Commvault
Published By: Equinix     Published Date: May 18, 2015
Download this infographic to find out how to maximise the benefits of the cloud for your unique business needs.
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cloud, power of the cloud, benefits of cloud, cloud computing, maximise benefits of cloud, why cloud, cloud opportunities, technology trends
    
Equinix
Published By: SAS     Published Date: Jan 17, 2018
This TDWI Best Practices Report focuses on how organizations can and are operationalizing analytics to derive business value. It provides in-depth survey analysis of current strategies and future trends for embedded analytics across both organizational and technical dimensions, including organizational culture, infrastructure, data and processes. It looks at challenges and how organizations are overcoming them, and offers recommendations and best practices for successfully operationalizing analytics in the organization.
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SAS
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